Skip to Main

Social Performance Indicator Tracking Template and Governance Framework

A quarterly tracking template for social performance in mining operations, built around four pillars: community perception and trust, commitment fulfillment, adaptive capacity and crisis response, and community benefits and local development. Each pillar has its own data tables and scoring system. Also includes a community trust index survey, a cultural respect survey, a governance framework with quarterly review schedule, escalation criteria, and an action item tracker. Designed for mining community relations teams managing multi-stakeholder environments.

Related Article:

Social Performance Indicators: Tracking Relationship Quality in Mining Operations

FAQs

Common questions about accessing and using these resources.

Who should use these?

These templates are built for mining and oil & gas executives, community relations managers, Indigenous affairs officers, and anyone managing stakeholder conflict in resource extraction. They work equally well in early-stage disputes and mature negotiations.

How do I download the files?

Enter your email in the form above and you’ll receive a link to downlaod the resource. All files are provided in PDF format and can be viewed on any device.

Can I share these with my team?

Yes. These resources are yours to use within your organization. Share them with colleagues, integrate them into training, and adapt them to your specific context.

What do you do with my email address?

Your email is used to send you the file you requested, nothing else. You are not automatically added to a mailing list. If you’d like to receive occasional field notes and new resources from Thomas, you can subscribe separately in the form below.