Thomas Gaultier
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The library

Nine books, every side of the same table

Each volume writes the same discipline for a different reader: the mediator running the process, the practitioner absorbing the pressure, the community negotiating its future, and the board that signs the decision off. The cornerstone volume, Social Accord Architecture, holds the whole method in one book, and the newest, Grievance Mechanisms That Work, is the operations manual for the mechanism every other volume keeps pointing to.

Thomas Gaultier teaching a university seminar, students seated in front of him
Every chapter in these was taught to a room before it was written down, which is how the parts that do not survive contact got cut.

Where to start

Reading paths

Nobody needs all nine. Find the line that describes you and start there.

You want the whole method

  1. Social Accord Architecture

The cornerstone volume holds the complete methodology: principles, phases, instruments and pathways in one book. Start here if you intend to build the discipline, not just survive one dispute.

You have a hard meeting this week

  1. Standing in the Middle

One hundred one-page practices, each with a boxed line you can carry into the room. Read the Crisis Pages first if the meeting is already boiling over.

You are a community facing a project

  1. When the Mine Arrives

This one was written for your side of the table. Read chapter one before the next meeting with the company.

You sit on the board

  1. Social Risk for Boards

Two hours, no operational detail. It tells you what to ask management and how to read the answer.

You answer to the CSDDD

  1. Navigating Human Rights Due Diligence

Or to the German Supply Chain Act, or the French Duty of Vigilance Law. This one turns the legal obligation into a programme you can build, current with the law after the 2026 Omnibus reforms.

You run a grievance mechanism

  1. Grievance Mechanisms That Work
  2. Standing in the Middle

Start with the handbook: co-design, intake, the 6-Step Process, and the health check that tells you where your mechanism stands today. Then the field companion for the person actually sitting at the intake desk.

About the series

These nine are not nine books about nine topics. They are one discipline, written for the people who have to act on it: the mediator, the practitioner in the middle, the community at the table, the board that signs it off, and the professional who wants to do this properly.

That discipline is Social Accord Architecture, built over fifteen years of resolving disputes across Sub-Saharan Africa, Europe and Latin America. The cornerstone volume, carrying the name, is the complete statement of the method. The others each take one seat at the table and go deep: Standing in the Middle is the field companion, one hundred practices sized for the walk between the car and the meeting, Navigating Human Rights Due Diligence is the legal and compliance volume for the teams now answering to the CSDDD and its national counterparts, and the newest, Grievance Mechanisms That Work, is the operations manual for the remedy system all of them depend on.

Bulk and institutional orders

For team libraries, university course adoption, or copies for a training cohort, write to me directly and I will arrange it rather than send you back to a retail page.

Lecturers: I send review copies to programs teaching negotiation, mediation, mining engineering or ESG, and I am usually happy to do a guest session with the cohort.

If the relationship around a project is under pressure, or heading there, let us talk.

A 30-minute call is enough for me to understand the situation and tell you honestly whether I can help. Active opposition, a social license problem, an FPIC process that needs an independent facilitator, a negotiation a community has to prepare for, or a conflict that is not public yet but will be. It makes no difference which side of the table you are on. No obligation, no generalist pitch.

Every first conversation is confidential.

Cover of Grievance Mechanisms That Work by Thomas Gaultier

New release

Grievance Mechanisms That Work

The grievance mechanism handbook is out: co-design, intake, the 6-Step Process, mediation when negotiation stalls, and the health check that tells you honestly where your mechanism stands.