Free tool
The Grievance Mechanism Effectiveness Audit
The Grievance Mechanism Effectiveness Audit gives you a structured way to pressure-test your own system against these criteria before a community does.
Where should I send it?
Give me an address and the pdf arrives as a link you can open on any device. I do not send anything else unless you ask for it on the second box.
PDF, about 25 KB.
The article it comes from
This tool was built alongside Designing Grievance Mechanisms That Actually Resolve Conflict , which explains the thinking behind each section. The tool is the part you take on site.
Everything else that is free
The three diagnostics score your grievance mechanism, your due diligence process or a community's readiness to negotiate, and the tension map tracks where friction is being reported.
See the tools