De-escalation in an Acute Crisis
The first hour of an acute crisis at a mine decides most of what follows. The reflex that feels safest in that hour is usually the one that makes it...
Topic
Conflict resolution
5 articles on this.
Working on this rather than reading about it? Community mediation .
Managing a Community-Driven Shutdown
When a community shuts your operation down, the most expensive mistake is not the stoppage. It is what the stoppage tempts you to do next.
Responding to a Blockade Without Escalating
A blockade is a message, not the problem. By the time a community physically closes your road or your gate, it is telling you that every quieter channel...
The Role of Apology and Acknowledgment in Mining Conflict Resolution
A genuine apology is the foundation of durable mining conflict resolution. A practitioner guide for community relations directors and ESG leaders.
From Adversarial to Collaborative: Transforming Mining Conflict Dynamics
Adversarial mining conflicts need relationship transformation, not settlement. A practitioner guide for ESG leaders and community relations teams.
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