Thomas Gaultier
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From the book

The Standing in the Middle companion

If the Resources note in Standing in the Middle sent you here, this is the page it meant. The material that accompanies the hundred practices lives here as three free PDFs.

10 pages, free

The Practitioner's Field Kit

Eight working instruments built from the hundred practices, one page each: the Commitment Register, the Interaction Log, the Rumor Log, the One-Page Picture, the Steady Update, the Grievance Intake Form, the Interpreter Briefing and the Handover Pack. Each one is small enough to copy onto paper in a field office with no printer and no signal, and deliberately spare: a register with eleven columns gets kept, a register with thirty gets abandoned.

Download the Field Kit (PDF)

14 pages, free

The Standards Crosswalk

All one hundred practices mapped, chapter by chapter, to the standards your lenders, auditors and boards will measure the work against: the IFC Performance Standards, the Equator Principles (EP4) and the UN Guiding Principles on Business and Human Rights. Twenty-two tables, one per chapter, so you can show an auditor exactly which practice answers which requirement.

Download the Crosswalk (PDF)

9 pages, free

Trainer Discussion Prompts

Twenty ready-to-run prompt sets for trainers, lecturers and team leads working with the hundred practices. They cover all five parts of the book, run 20 to 40 minutes each, and come in solo, pair, group and debate formats, anchored in real meetings, real projects and real registers rather than hypotheticals.

Download the Prompts (PDF)

How to use them

Practice 96 argues that trust is a structure people can inspect. The Field Kit is that structure. Print it, photocopy it, or rebuild the instruments in whatever system your operation runs; what matters is that the columns survive your own departure. If you train with the prompts or put the crosswalk in front of an auditor, I would genuinely like to hear how it went.

Beyond the book

The book itself holds the hundred practices these instruments are built from, and the game of the same name lets you sit in the mediator's chair and feel why they matter. The free diagnostics test the systems the practices describe.

Cover of Grievance Mechanisms That Work by Thomas Gaultier

New release

Grievance Mechanisms That Work

The grievance mechanism handbook is out: co-design, intake, the 6-Step Process, mediation when negotiation stalls, and the health check that tells you honestly where your mechanism stands.